Contact UK Celtic Jewellery

How We Can Help

Our customer service team is happy to assist with all enquiries. For example, if you are unsure about ring sizing, we can advise on how to measure your finger accurately at home — furthermore, we can recommend the best style of ring for the measurement you take. Similarly, if you have a question about a specific product's material, hallmark or design detail, we are here to help.

We aim to respond to all email and contact form enquiries within one working day. However, for urgent queries — particularly those related to orders already placed — we recommend calling us directly on +44 (0)1296 651979. As a result, we can resolve most issues quickly and efficiently over the phone. Our telephone lines are open Monday to Friday during normal business hours.

Additionally, if you would like to return an item, please contact us within 14 days of receipt. We offer a full money-back guarantee on all purchases, provided items are returned in their original condition and packaging. Consequently, you can shop with complete confidence knowing that if something is not right, we will make it right. In particular, we ask that you contact us before returning any item so we can provide a returns reference number.

UK Celtic Jewellery is the trading name of The Funky Jewellery Company Ltd, registered in England and Wales (Company No. 5279497). Therefore, all transactions are backed by UK consumer protection law and our own comprehensive returns policy. We are committed to providing an outstanding customer experience — because while Celtic jewellery lasts a lifetime, the memory of buying it should be just as special.